The NHS App

Welcome to our NHS App information page.

Have you found yourself in a position where you need to order a repeat prescription quickly, or you need to book or manage your appointments without having to call numerous numbers?

With full access to the NHS App, this gives you a simple and secure way to access a range of NHS services, right at your fingertips!

You can read our full guide below.

Below are NHS step-by-step guides for using the NHS app:

How to log in to your NHS account – YouTube

How to order your repeat prescription on the NHS App

How to contact your GP surgery on the NHS App

Check if you need urgent medical help using 111 online in the NHS account

2026 Changes

From the end of March, people will start to notice some changes to the NHS App.

According to NHS Digital, the app will begin to look different as updates are rolled out over the coming weeks. For most people, the update will happen automatically. But some people may see a message asking them to update the NHS app.

What is changing?

• A new “App help” button at the top of each screen will take users directly to support information.

• Users will be able to view and manage their personal details, app settings and health choices (such as their organ donation decision) in a new profile area. From here, people will also be able to manage health services for others, for example, family members they support.

• It will be quicker and easier to find key services, such as appointments, prescriptions and test results from the new homepage.

• Information previously found in the GP Health Record, such as appointment notes and test results, will now appear within core health categories on the homepage, making them easier to find.

This video is a preview to how the updated app will look (subject to change and revisions):